Business Models and Governance Strategy of Policy Knowledge Service for National Knowledge Management

A national knowledge management system consists of internal knowledge management systems of governmental agencies and various knowledge services playing a role of intermediary, catalyst, and network. A policy knowledge service plays the roles of abstracting, codifying, and diffusing knowledge in public sector. Through abstraction and codification, it maximizes the proprietary value of knowledge. Through the diffusion of knowledge in proprietary form into public sphere, it maximizes the shared value of knowledge. In this paper, the business model and governance strategy of policy knowledge services are discussed thorough theoretical understanding and practical experience of operating Korea’s Knowledge Center for Public Administration and Policy. Three dimensions of policy knowledge services and two hypotheses on the governance of policy knowledge services are suggested.